Update: the iOS app is fixed and is again available. Hopefully, the Android app will follow soon.
App users may have already noticed that certain information—such as program guide data and news updates—has increasingly been missing. In other instances, some items have appeared twice. As this has proven to be a complex issue, we have decided to temporarily switch to a different app, which will ensure you always have access to the correct information.
Please note that support for external devices—such as Chromecast, AirPlay, Android Auto, and CarPlay—is currently unavailable.
Additionally, the Android version of the app does not support background playback; it will stop if you open another application. To prevent this, Android users can follow these steps:
Open Settings on your phone.
Go to Apps (or Apps & notifications).
Find and select the app that needs to remain active.
Tap on Battery or App battery usage.
Set the option to Unrestricted, or enable background usage and background activity.
Alternatively, you can access our website via your mobile browser, which should not be affected by this issue.
We hope to provide a permanent solution soon. We will keep you updated; thank you for your patience.
